Barcode Scanning Error in Frontol 6: How to Fix Animal Feed Marking

Barcode Scanning Error for Pet Food Labeling in Frontol 6

Barcode scanning errors for pet food labeling in Frontol 6 usually occur due to incorrect program configuration or incorrect data export format from 1С Далион Тренд. To resolve the issue, you need to check scanning settings, nomenclature type, and barcode format, as well as update the program to the latest version.

Table of Contents

• Main Causes of Scanning Errors
• Step-by-Step Solution Guide
• Configuring Nomenclature Type in Frontol 6
• Issues with Data Export from 1С Далион Тренд
• Updating Frontol 6 for Labeling Support
• Additional Scanning Settings
• Solutions for Specific Problems

Main Causes of Scanning Errors

The error “The scanned barcode is not a labeling barcode for the nomenclature type ‘Pet Food’” in Frontol 6 occurs due to several main reasons:

1. Incorrect nomenclature type - Frontol doesn’t recognize the barcode as a labeling code for the specified product type
2. Missing configured GS separator - a regular barcode is scanned instead of the Data Matrix labeling code
3. Issues with data export from 1С Далион Тренд - incorrect data format or missing required fields
4. Outdated Frontol version - the program doesn’t support new requirements for pet food labeling
5. Incorrect scanner configuration - scanner not configured to read Data Matrix codes

According to АТОЛ documentation, such errors are often related to the barcode not matching the expected format for the nomenclature type.

Step-by-Step Solution Guide

Step 1: Check Frontol 6 Version

Update Frontol to version 6.20.4 or higher, as older versions may lack the necessary functions for working with pet food labeling.

Version 6.11.0 included fixes for working with marked products, but more recent releases are required for proper pet food functionality.

Step 2: Configure Nomenclature Type

1. In Frontol 6, open the nomenclature directory
2. Find the problematic product and check its nomenclature type
3. Set the type to “Other Marked Goods” instead of “Pet Food”, as according to ДАЛИОН documentation, pet foods are exported to POS software as other marked products

Step 3: Check Barcode Format

Ensure that a Data Matrix labeling code is being scanned, not a regular GTIN barcode.

# Example of a correct Data Matrix labeling code
[01]09712345678905[10]251231[17]240101[21]12345678901234567890

Step 4: Configure Transmission of GS Separator Character

In Frontol, you need to configure the transmission of the hidden GS separator character for the labeling code. To do this:

1. Open Frontol settings
2. Go to the “Barcode Scanners” section
3. Configure reading codes with GS separator
4. Test scanning of labeling codes

As specified in the labeling instructions, configuring GS separator transmission is critically important for proper Data Matrix code recognition.

Configuring Nomenclature Type in Frontol 6

Correct Nomenclature Type

For pet food in Frontol 6, it’s recommended to use the “Other Marked Goods” type, not “Pet Food”. This is because:

• Pet foods are processed in the marking system as “other marked products” category
• Frontol has specific processing rules for this category
• Using the incorrect type leads to barcode recognition errors

Additional Settings

1. User access rights: Set the right “Documents \ Ignore barcode mismatch error for Frontol product” for users who need to work with marked products.

2. Control flags: Ensure that the “Request barcode” control flag is set for proper operation with marked products.

According to Frontol version history, version 6.11.0 added improvements for working with marked products, including changes to the order of barcode request window display.

Issues with Data Export from 1С Далион Тренд

Incorrect Export Format

When exporting nomenclature from 1С Далион Тренd to Frontol, the following issues may occur:

1. Missing GTIN field - the product card lacks a barcode or it’s incorrectly specified
2. Incorrect barcode length - Frontol expects a barcode of a specific length (12 characters for GTIN)
3. Missing labeling data - information that the product requires marking is not transferred

Solving Export Issues

1. Check data in 1С: Ensure that GTIN is correctly specified in the product card and that the flag for requiring marking is set.

2. Modification via scripts: As a solution option, the Infostart forum suggests modifying the export code through scripts in Frontol itself in the procedure for registering/adding a product during scanning.

3. Using extensions: If the export code cannot be changed through an extension in 1С, alternative data export methods must be used.

Important: According to Honest SIGN requirements, pet foods must have Data Matrix labeling codes, not just regular GTIN barcodes.

Updating Frontol 6 for Labeling Support

Required Versions

For proper operation with pet food labeling, it’s recommended to use Frontol versions 6.20.4 and higher. In newer versions:

• Support for new pet food labeling requirements has been added
• Data Matrix code recognition errors have been fixed
• Improved integration with the “Honest SIGN” system

Update Process

1. Check your current Frontol version in the “Help” → “About” section
2. Download the latest update from the АТОL website or your supplier
3. Install the update following the instructions
4. Restart the program and check the settings

As noted in Robot X news, the latest Frontol versions have added automatic shelf-life checking based on labeling code data, which is also important for working with pet foods.

Additional Scanning Settings

Barcode Scanner Configuration

1. Reading mode: Set the scanner to Data Matrix code reading mode
2. Separator character: Configure transmission of the GS (Group Separator) character
3. Code length: Ensure the scanner reads codes of sufficient length

Scanning Testing

To verify correct scanning configuration, you can use special test labeling codes:

# Test code for GS configuration check
[01]09712345678905[10]251231[17]240101[21]12345678901234567890

If the scanner correctly reads this code with the GS separator, the configuration is correct.

Solutions for Specific Problems

“Barcode doesn’t match product” Error

If the “Barcode doesn’t match product” error occurs, it may mean:

1. GTIN mismatch - the barcode in the product card doesn’t match the Data Matrix labeling code
2. Missing link - no link between GTIN and labeling code is established in Frontol
3. Damaged code - the Data Matrix code itself is damaged or invalid

Solution

1. GTIN verification: Compare the GTIN in the product card with the GTIN in the labeling code
2. Establish link: Manually link GTIN and labeling code in Frontol
3. Code replacement: If the code is damaged, request a new labeling code from the supplier

As noted in Frontol version history, Frontol 6.x versions added additional rights for ignoring barcode mismatch errors for products.

Sources

1. Frontol Errors and Troubleshooting - АТОЛ
2. Frontol 6 Version History - АТОL Cash Equipment
3. Product Labeling in EvoTorr / Frontol 6
4. New FRONTOL 6.11.0 from 04/16/2021
5. Permissive Mode - how to configure in Frontol 6 and avoid fines
6. Frontol xPOS 3.0 and Frontol 6 ready to work with marked dairy products
7. Frontol 6 Barcode Export - Forum.Infostart
8. Pet Food - ДАЛИОН: ТРЕНД
9. Pet Food Labeling in 2025: Rules, Deadlines and Requirements
10. Pet Food Labeling
11. Frontol labeling | ЕГАИС | 54 ФЗ | Honest SIGN | Robot X
12. Pet Food Labeling by Honest SIGN in 2025: Rules and Requirements
13. Is it necessary to label pet food sold by weight?
14. Pet Food: How does “Honest SIGN” protect against counterfeiting?

Conclusion

The main solution to the problem of barcode scanning errors for pet food labeling in Frontol 6 lies in proper program configuration and data export settings:

1. Update Frontol to version 6.20.4 or higher to support new labeling requirements
2. Change the nomenclature type to “Other Marked Goods” instead of “Pet Food”
3. Configure the scanner to read Data Matrix codes with GS separator
4. Check the export from 1С Далион Тренд - correctness of GTIN and presence of labeling data
5. Set additional rights to ignore barcode mismatch errors

If the problem persists, contact АТОL technical support or your Frontol supplier for more detailed consultation on your specific system configuration.