Why can regular users not drag events in the Bitrix24 calendar? Administrators can freely move events between days using the mouse. How can permissions for dragging events be granted to regular users without promoting them to administrator level? All users already have full access rights to the calendar.
Regular users cannot drag and drop events in the Bitrix24 calendar because this operation requires a special “Edit calendars and events” permission, which is only available to administrators by default. Even with full access to the calendar, the drag-and-drop functionality is a separate access right that must be specifically assigned to users without promoting them to administrator level.
Contents
- Main reasons for drag-and-drop event restrictions
- Checking current calendar access permissions
- How to grant drag-and-drop event permissions to regular users
- Different Bitrix24 calendar access levels
- Setting permissions for user groups
- Practical examples of permission configuration
- Conclusion and recommendations
Main reasons for drag-and-drop event restrictions
The main reason regular users cannot drag and drop events in the Bitrix24 calendar is due to the access rights system. In Bitrix24, the drag-and-drop functionality for events is a separate access right that is not automatically provided even with full view and edit rights to the calendar.
According to the official Bitrix24 Helpdesk documentation, managing calendars requires special permissions:
Bitrix24 administrators have full access to all system options and settings, including the ability to manage access rights for other users. By default, regular users cannot drag and drop events because this operation requires “Edit calendars and events” or “Full access” permissions.
It’s important to note that even if users have full calendar access rights, this does not automatically grant them the right to drag and drop events between dates. This capability is controlled separately and requires special configuration.
Checking current calendar permissions
Before granting drag-and-drop event permissions, you need to check the current access rights settings. Follow these steps:
- Log in to Bitrix24 with administrator rights
- Go to the “Calendars” section
- Click the “Settings” button (gear icon)
- Select “Access Rights”
In the access rights management interface, you’ll see the current settings:
- Which users or groups have access to the calendar
- What specific rights are granted to them
- Which operations are allowed or prohibited
As stated in FAQ: Calendars - Bitrix24 Helpdesk, managing calendars requires selecting an employee and granting them appropriate access rights:
Select an employee and grant them “Edit calendars and events” or “Full access” permissions.
If users already have full access rights but drag-and-drop events still doesn’t work, this means additional configuration is specifically required for this operation.
How to grant drag-and-drop event permissions to regular users
To grant drag-and-drop event permissions to regular users without promoting them to administrator level, perform the following actions:
Method 1: Configure access rights through the administrator interface
- Log in to Bitrix24 with administrator rights
- Go to the “Calendars” section
- Click the “Settings” button next to the desired calendar
- Select “Access Rights”
- Click “Add” and select users or groups
- Grant them “Edit calendars and events” rights
As stated in the Access permissions to calendars documentation: “If you want to add additional access rights, click ‘Access Rights’ - ‘Add’ and select users. You can provide different access levels for different users.”
Method 2: Assign rights through user groups
- Create or select an existing user group
- Go to “Settings” → “Users” → “User Groups”
- Edit the selected group and add necessary access rights
- Assign users to this group
According to Setting access permissions in Bitrix24 CRM, access rights can be applied to users, user groups, employees, and departments.
Method 3: Configure access rights at the workgroup level
If this is about a workgroup calendar:
- Go to the desired workgroup
- Select “About Group” → “Roles and Rights”
- Configure calendar access for required employees
- Specify necessary permissions for editing events
As described in Access permissions for workgroups and projects: “To configure access rights, open the desired group and go to ‘About Group’ → ‘Roles and Rights’. To configure access rights to the calendar and group drive, go to the settings of these tools.”
Different Bitrix24 calendar access levels
Bitrix24 has several calendar access levels that determine what operations a user can perform:
| Access Level | Description | Includes drag-and-drop events |
|---|---|---|
| View | Read-only events | No |
| Edit | Create and edit events | Partially (only through edit interface) |
| Edit Calendars and Events | Full access to calendar and events | Yes |
| Full Access | All calendar features | Yes |
According to Calendar settings - Bitrix24 Helpdesk, main calendar parameters can be configured by Bitrix24 administrators and employees with full access to the “My Calendar” section.
It’s important to understand that drag-and-drop events is a special operation that requires exactly the “Edit Calendars and Events” or “Full Access” level. Even if a user can create and edit events manually, they won’t be able to drag them between dates without appropriate permissions.
Setting permissions for user groups
For effective access rights management, it’s recommended to use a group approach. This allows you to centrally configure rights for multiple users simultaneously.
Creating a group with drag-and-drop event permissions:
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Log in to the system with administrator rights
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Go to “Settings” → “Users” → “User Groups”
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Click “Create Group”
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Name the group, for example, “Users with Full Calendar Access”
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In the group settings, provide necessary access rights:
- Permission to edit calendars
- Permission to edit events
- Permission to drag-and-drop events
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Add users to the created group
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Save changes
As explained in Setting access permissions in Bitrix24 CRM, access rights can be applied to users, user groups, employees, and departments, as well as to social network groups.
This approach allows you to:
- Simplify access rights management
- Ensure consistent settings
- Easily add or remove users from the group
- Massively change rights when necessary
Practical examples of permission configuration
Example 1: Setting permissions for all company employees
To allow all company employees to drag and drop events in the company calendar:
- Go to “Calendars” → “Company Calendar”
- Click “Settings” → “Access Rights”
- Click “Add” → “All Employees”
- Select the “Edit Calendars and Events” access level
- Save changes
According to the Company calendar documentation: “By default, all employees can create events in the company calendar. The Bitrix24 administrator can change these settings in the settings.”
Example 2: Setting permissions for a specific department
If you need to grant rights only to employees of a specific department:
- Go to “Settings” → “Organization” → “Departments”
- Select the desired department
- Go to access rights settings
- Grant “Edit Calendars and Events” permissions
- Save changes
Example 3: Setting temporary access rights
To grant temporary access rights:
- Create a temporary user group
- Configure necessary access rights
- Add users to the group
- Set an expiration date for the group or access rights
- Automatically revoke rights after expiration
It’s important to note that as stated in Bitrix24 user access levels, the account creator by default receives administrative access to the account and can grant administrative access level to other users when inviting them.
Conclusion and recommendations
Key takeaways:
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Main reason for restrictions: Regular users cannot drag and drop events in the Bitrix24 calendar because this operation requires a special “Edit Calendars and Events” permission that is not automatically granted.
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Access differentiation: Even with full access to the calendar, the drag-and-drop functionality is a separate access right that requires special configuration.
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Solution methods: Drag-and-drop event permissions can be granted through the administrator interface, user group configuration, or by assigning rights at the workgroup level.
Practical recommendations:
- Use a group approach for managing access rights - this will simplify administration and ensure consistent settings
- Regularly check current access rights, especially before implementing new features
- Document changes to access rights for tracking configuration history
- Create group templates with preset rights for quick assignment of new users
- Consider permission hierarchy - some operations may require a combination of multiple access levels
Answers to related questions:
Can I grant drag-and-drop permissions only for specific calendars?
Yes, access rights can be configured individually for each calendar - both for personal user calendars and for company or workgroup shared calendars.
What should I do if drag-and-drop still doesn’t work after configuring permissions?
Check if any system settings or plugins are blocking this functionality. Also ensure that the user doesn’t have restrictions at the browser or network level.
Sources
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Access permissions to calendars - Official Bitrix24 documentation on configuring calendar access rights
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FAQ: Calendars - Bitrix24 Helpdesk - Frequently asked questions about calendars and their configuration
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Company calendar - Information on configuring the company calendar and access rights
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Calendar settings - Bitrix24 Helpdesk - Configuring main calendar parameters
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Access permissions for workgroups and projects - Configuring access rights for workgroups and projects
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Setting access permissions in Bitrix24 CRM - Guide to configuring access rights in Bitrix24 CRM
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Bitrix24 user access levels - Information on Bitrix24 user access levels